Let's talk about RMT Technology

TECHNOLOGY SERVICES

Who we are: our story, mission, and values

At RMT Technology, we are more than just a helpline. We’re part of the team, working alongside you to understand the unique challenges and goals of your business. With our values of trust, transparency, and teamwork at the heart of everything we do, you’ll always be confident in who you’re working with—real people who care about your success.

We’ve racked up years of combined experience in delivering tailored IT solutions to businesses across the UK. Our team, comprised of highly skilled professionals at all levels, is dedicated to consistently enhancing the quality of support we provide. Based in the North East for over two decades, we’ve grown to become a national provider, but at our core, we remain committed to offering a personal, human-centric service.

As part of the Sumer Group, a top 15 UK accountancy practice, we have the backing and resources to open new doors for your business, offering secure, scalable solutions that evolve with your needs. Whether you’re looking for foundational IT support, advanced security or the full package, we’re here to keep you one step ahead in the digital age. 

Our Vision, Purpose & Values

We are dedicated to helping SMEs across the UK and Ireland succeed by providing personalised and exceptional business technology and secure solutions, today not tomorrow.  

We prioritise trust, transparency, and teamwork in everything we do.

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Trust

Building a partnership beyond mere supplier status, focusing on outcomes, and empowering people with a personal touch.

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Transparency

Dedication to honesty and openness in all interactions, ensuring you can depend on us at every turn.

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Team

Fostering a people-centric, authentic environment where the personal touch guides our collective success.

Photograph of 3 RMT Technology Team Members

Our people are our difference

Comprising experienced consultants and engineers, we bring a diverse range of skills and expertise to the table. We work collaboratively to deliver the best outcomes for our clients, ensuring that every project is handled with the utmost professionalism and care.

Let us take care of your business IT needs

Contact us today to find the perfect IT & security package for your business needs.

Let’s discuss how our tailored IT solutions can boost your operations and enhance your security. Reach out now for a consultation.

Our senior team

Meet the driving force behind our success: our Senior Team. Our leaders bring together expertise, vision, and dedication to steer the company towards new heights.

Photograph of RMT Technology Managing Director Mike Hayes

Mike Hayes

Managing Director

After 20 years at RMT Technology and two years as Technical Director, Mike Hayes is now Managing Director. He drives the business forward, delivering tailored managed service packages, anticipating client needs, and providing innovative solutions to complex problems.

Photograph of RMT Technology Corporate Advisor Susan Bell

Susan Bell

Corporate Advisor

Has almost 30 years of experience working in privately owned businesses and corporate organisations, with half of her career spent at the executive level. She advises boards of regional companies, having been CEO of Waterstons and an Executive Director at UBS.

Photograph of RMT Technology Commercial Director Stephen McNickle

Stephen McNickle

Commercial Director

Brings more than two decades of technology sector experience to his role as RMT Technology’s Commercial Director. He nurtures partnerships, delivers managed services and cyber-security solutions, and has successfully led growth after transitioning from a regional consultancy.

MISSION STATEMENT

Mission Driven: empowering success through innovation and service

At the core of our organisation lies a steadfast commitment, encapsulated in our mission statement: “To empower our clients by providing innovative solutions and exceptional service, striving to exceed expectations in every project we undertake.”

This mission drives every aspect of our operations and is the cornerstone upon which our company culture is built. By leveraging cutting-edge technology and industry insights, we deliver customised solutions that not only solve immediate problems but also foster long-term success and growth.

We strive to exceed expectations – not just in the outcomes of our projects but in every interaction we have with our clients. From the initial consultation to project completion and beyond, we hope to make every experience with us positive, productive, and rewarding.

Ultimately, our mission is about creating lasting impact. Through dedication, innovation, and exceptional service, we are more than just a service provider—we aim to be a strategic partner in your business journey.

We are proudly part of the Sumer Group

We are committed to championing your business. By providing a comprehensive suite of accounting, tax, audit, advisory, and business services throughout the UK and Ireland, we are ideally positioned to support your endeavours.

Our Clients include:

We proudly serve a diverse range of businesses across the UK. At the heart of our service is a commitment to caring for each of our clients like family, ensuring we find the perfect solution tailored just for them.